Shipping policy

Shipping Policy

We offer shipping for physical products to destinations in the United States and internationally. Digital products are available for download immediately upon purchase.

Processing Time

We make every effort to process and ship your order as quickly as possible. Our processing time is typically 1-2 business days for physical products, but may be longer during periods of high volume. Digital products are available for download immediately upon purchase.

Shipping Methods and Rates

We offer various shipping methods for physical products, including standard, expedited, and express shipping. Shipping rates are calculated based on the weight of the products and the destination address. Shipping rates and delivery times will be provided during the checkout process.

We are not responsible for any customs fees or duties that may be charged for international shipments.

Delivery Time

Delivery times for physical products depend on the shipping method you select and your location. Once your order has shipped, you will receive a tracking number via email. You can track your package using this number on the carrier's website.

We are not responsible for delays in delivery caused by the carrier or customs clearance processes.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and may issue a replacement or refund depending on the circumstances.

Returns and Exchanges

If you wish to return or exchange a physical product, please refer to our Return Policy. Digital products are non-refundable and cannot be exchanged.

Please note that shipping charges are non-refundable, and you are responsible for any shipping costs associated with returning or exchanging a product.

Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us at support@wavplant.com. We are happy to help!